Committed to access for all
We welcome all visitors to Banqueting House and aim to make everyone's day out successful and enjoyable.
Free carer tickets
An accompanying carer is admitted free of charge. Tickets can be reserved online in advance or on arrival.
Guide dogs
Trained assistance dogs are welcome inside Banqueting House. This includes medical alert dogs. We are happy to provide water on request.
Visitors with limited mobility
Main Hall
There is lift access to the Main Hall.
The Undercroft
A ramp down to the Undercroft is available for wheelchair users.
Accessible toilet
An accessible toilet with baby changing facilities is available via a step-free route in the Undercroft on the Ground Floor. Please be aware the toilet is accessed down a short ramp with a handrail.
Image: The lift allowing access to the Banqueting Hall. © Historic Royal Palaces.
Deaf or hard of hearing visitors
Find out more about our schedule of deaf-led guided tours.
British Sign Language interpreters will be available for certain guided tours.
Blind or partially sighted visitors
Braille guides of Banqueting House are currently unavailable.
Explore what's on
- Events
Candlelight Concerts
Experience the magic of Candlelight at the magnificent Banqueting House, where breath-taking live music meets one of London’s most spectacular historic settings.
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Dates:
11 October and 14 November 2026
- Times: 19:00 - 21:00
- Location: Banqueting House
- Ticket type: Separate ticket (advance booking required)
- Events
- Tours and talks
Deaf-Led Guided Tours
Discover Banqueting House on a Deaf-led tour with John Wilson and Heritage Interpretation.
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Dates:
02 December 2026
- Times: 14:00
- Location: Banqueting House
- Ticket type: Separate ticket (admission included, advance booking required)
- Things to see
The Undercroft
Explore the vaulted drinking den beneath the Banqueting House, which was used by James I and VI for decadent royal parties.
- Dates:
- Location: Banqueting House
- Ticket type: Included in palace admission (Members go free)