Welcome to our palaces
Visiting our palaces
Whilst there are no longer any government restrictions in place, some visitors may want to maintain a respectful distance from staff and other visitors not in their group. Please continue to show courtesy and consideration for staff and other people visiting the Palaces.
We have hand washing facilities and provide hand sanitiser. We also advise you to bring your own. We have thorough cleaning regimes in place, including high frequency touch points.
We hope that our visitors and members enjoy their visit safely.
Health and safety charter - what to expect from us
Planning your visit
- To guarantee entry, we advise you to pre-book tickets in advance but we also welcome walk-ups.
- Members can show their membership card on arrival at a palace for general admission. For members-only events, select palace events and exhibitions members need to book by logging into the Member portal
- We use print-at-home or mobile tickets, so if a ticket is required for your visit, please ensure you have your ticket or ticket reference with you.
A royal welcome on arrival
- Our fully trained team are ready and waiting to give you a royal welcome.
- Visitors may wish to consider wearing a face covering in our indoor spaces, shops and crowded places.
- Some visitors may want to maintain a respectful distance from staff and other visitors not in their group. Please continue to show courtesy and consideration for staff and other people visiting the Palaces.
- Maps, trails and audio/digital guides will be available for self-guided routes and some guided tours will be available.
5 star service within the palace walls
- Our excellent team will be on-hand to help you with any enquiry.
- You can expect hygiene standards fit for a King or Queen to continue with thorough cleaning regimes in place.
- We accept card and cash payments
- You can expect a warm, welcoming and safe experience while you’re with us.
Members Go Free
Start your adventure today when you become a member of Historic Royal Palaces.