Find out about accessibility at any of our palaces, including provision for visitors with mobility needs, for parents and families with children on the autism spectrum, for blind and partially sighted visitors and for deaf people and those with hearing loss.
Browse our events which include relaxed events and tours, all specially designed for audience with access needs.
Accessibility at our palaces
Tower of London
Find out more about accessibility at the Tower of London.
Hampton Court Palace
Find out more about accessibility at Hampton Court Palace.
Kensington Palace
Find out more about accessibility at Kensington Palace.
Kew Palace
Find out more about accessibility at Kew Palace.
Hillsborough Castle and Gardens
Find out more about accessibility at Hillsborough Castle and Gardens.
Relaxed events
- Events
- Families
- Access
Relaxed Events, Children and Families
Aimed at neurodivergent and learning disabled children and their families, experience two hours free from crowds, including free entry to the Tower, Crown Jewels and access to relaxed and SEN programming.
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27 September 2026
- 09:00 - 11:00
- Tower of London
- Separate ticket (advance booking required)
- Events
- Families
- Access
Relaxed Mornings in the Magic Garden
Quiet sessions in The Magic Garden, aimed at Neurodivergent and Learning-Disabled children, and their families and friends.
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18 April, 09 May, 07 June, 28 July, 02 August, 19 August, 13 September and 04 October 2026.
- 09:30 - 11:00
- Hampton Court Palace
- Separate ticket (advance booking required)
- Events
- Access
Relaxed Events: Young People and Adults
Enjoy two hours free from crowds at our Kensington Palace relaxed event. Suitable for neurodivergent and disabled young people/adults and their families/friends [16+].
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Sunday 10 May 2026, Sunday 15 November 2026
- 10:00 - 12:00
- Kensington Palace
- Separate ticket (advance booking required)
Tours and Dementia friendly programme
- Tours and talks
- Access
Deaf-Led Guided Tours
Discover the Tudor Routes of Hampton Court Palace on a Deaf-led tour with John Wilson and Heritage Interpretation.
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10 July, 09 October and 11 December 2026
- 14:00 (includes all day Palace access)
- Hampton Court Palace
- Free (advance booking required)
- Tours and talks
- Access
British Sign Language tours
Tour the Tower of London with a British Sign Language (BSL) interpreter at no additional cost. Advance booking advised.
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Final Saturday of every month
- BSL interpreter available between 10:30 and 16:30
- Tower of London
- Included in palace admission (Members go free)
- Tours and talks
- Access
British Sign Language tours
Enjoy more of Kensington Palace by joining a British Sign Language (BSL) tour at no extra cost.
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Wednesday - Sunday
- Between 10:00 and 14:00
- Kensington Palace
- Free with palace admission (advance booking required)
- Tours and talks
- Access
Descriptive sessions
For visually impaired and blind visitors, join a 'vocal eyes trained' warden on a fascinating descriptive tour of the Jewel House and White Tower.
- On request
- Tower of London
- Free with palace admission (advance booking required)
- Tours and talks
- Access
Dementia-friendly programme
A health and wellbeing programme at Hampton Court Palace for people living with dementia and their carers.
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24 March and 15 April 2026
- Hampton Court Palace
- Free (advance booking required)
£1 tickets at our palaces
For those on Universal Credit and other named benefits
Claim £1 tickets to visit our palaces for up to six people per household.
£1 tickets Tower of London
To address financial barriers to visiting our sites, we have introduced a £1 ticket scheme for people in receipt of Universal Credit.
Learn more
£1 tickets Hillsborough Castle
Learn more about £1 tickets at Hillsborough Castle and Gardens
Learn more
Inclusive and accessible events
An email list for the disabled community
Subscribe to our inclusive and accessible events newsletter to receive updates on events and programming thoughtfully designed with accessibility in mind.