£1 Entry to Kensington Palace

We want everyone to be able to enjoy a day out at Kensington Palace, and we know how hard things are for many people on low incomes right now.

That’s why £1 tickets for a day visit to Kensington Palace are available to anyone in receipt of the following:

• Universal Credit
• Working Tax Credit
• Child Tax Credit
• Pension Credit
• Employment and Support Allowance
• Income Support
• Jobseeker’s Allowance

You can claim £1 tickets for up to six people per household. Only one person per household needs to show supporting documents.

We hope this will allow even more people to experience the birthplace of Queen Victoria.

How to book £1 tickets

You can reserve and pay for up to six tickets (online bookings only). Children under 5 do not need a ticket.

Then collect your printed tickets from the Ticket Office  on the day of your visit. You must bring the following:

1. Your reservation - this is the PDF that you will receive when you completed your online booking.
2. Proof of your eligibility - please check the list below.
3. Proof of ID - to check that the person who booked the tickets is present (e.g. a utility bill, bank card, bank statement, or work ID)

Tickets must be booked online in advance to guarantee entry and avoid disappointment. Visitor numbers are limited and many dates and timeslots are sold out in advance.

If you can't find £1 tickets for the date you wish to book, this date is sold out but further dates are available.

Unfortunately it is not possible to purchase both £1 tickets and standard price admission tickets in the same booking.

If you want to book a mix of £1 and standard tickets, please book the £1 tickets first (as these sell out quickly) and then separately purchase the standard admission tickets for the same date and/or timeslot.

Documentation you must bring with you

1. One form of supporting document to show eligibility for this offer:

• Universal Credit - show your Universal Credit statement, either on your mobile app or a paper copy
• Pension Credit - DWP letter of confirmation
• Working Tax Credit - HMRC letter confirming Working Tax Credit
• Child Tax Credit - HMRC letter confirming Child Tax Credit
• Employment and Support Allowance - DWP letter of confirmation
• Income Support - DWP letter of confirmation
• Jobseekers Allowance - DWP letter of confirmation

2. Additional identification to confirm the name on the supporting documents. This does not need to be a photo ID: a bank card, bank statement, utility bill or work ID is fine.

3. Your reservation document - this is a PDF that you will receive when you book your tickets online. 

All supporting documents and identification should be recent and up-to-date.

If you don't have proof of receiving benefits, you can request a letter from the government. 

50% OFF FOOD WITH YOUR £1 TICKET

On presentation of your £1 ticket at the palace, you will receive 50% off food in the Kensington Palace Café (excluding alcohol and other selected items).

For each adult meal purchased, children under 12 with the adult can eat for free from our Children's menu.

The Orangery Restaurant at Kensington Palace is not included in this offer.

What you must not bring with you

The historic nature of Kensington Palace means that some things are not permitted, including large bags and rolling luggage. Find a full list on our palace facilities page.

Frequently Asked Questions

Have a question about our £1 offer? You might find the answer in our Frequently Asked Questions.